To Our DermWellesley Family,
It has been heartbreaking to watch this virus spread like wildfire through our homes, our community, our nation, and our world. We at DermWellesley have been working hard to develop a platform that allows us to still be able to provide you with the top quality, personalized care that has always been at the core of our practice. Our primary focus is to keep you all safe and do our part to help flatten the curve; therefore, we are no longer seeing patients in our clinic until further notice.
BUT, we have a few exciting announcements we’d like to share with you:
Effective immediately, we are now live on our new teledermatology platform. It is actually really neat and we have already helped many people with their skin health needs using this technology. Let us explain:
From the comfort of your home, we can have a face to face visit and can continue to help you with many of your dermatologic and skincare needs. We are continuing to accept most major insurances for this service.
All you need is a smart phone, computer, or other tablet that has internet access, a camera, and a speaker function.
Step 1: You can schedule your appointment as usual by calling our office (781)-591-4234 or emailing us at [email protected] You can always also send us a message through Patient Gateway.
Step 2: You will be scheduled just as if you were coming to our office in person and will get an appointment time. Instructions for your visit will be reviewed with you at this time. You may be asked to send still photographs prior to your appointment to a secure email.
Step 3: About 5 minutes prior to your appointment, you will get a text message or email (you can let us know your preference) with a link that will put you into a virtual waiting room.
Step 4: Dr. Wise will begin your visit! Any prescriptions can be called into your pharmacy or can be mailed to you from a delivery pharmacy.
Examples of things that we can do via telehealth:
Eczema or hand dermatitis
Some localized rashes
Most medication refills
Unfortunately, we can not evaluate moles or perform full body skin checks by telehealth. If you have a condition that you feel is an emergency (for example, you are concerned you have melanoma, a painful or non healing lesion, a severe rash, or shingles), please do call us and we can arrange in certain circumstances to have you seen in office on an emergency basis. Although we are closed, we also want to do our part to keep you out of urgent care and emergency room settings if at all possible.
Please take care of yourselves and we can’t wait to see your faces (and your skin) back in our office very soon.
A few things you can do to help our 14 month young small private practice while we are closed to ensure we will be better than ever when we reopen:
1. Leave us a review! If you have been pleased with your care, let everyone know! We would love for our community to know how great we are and how committed we are to providing you with top quality care from start to finish. Click or copy/paste this link to be connected directly to our Google page.
2. Follow us on social media:
Tag us and ask your friends to follow us, too. The more the merrier, and we want to continue to GROW. We are going to be launching some some fun video tutorials on how to take care of your skin at home! We will also be having some contests and other fun social media events during this tough time.
3. Miss your favorite products that are only available for purchase through a doctors office? We can bundle up your favorite products and leave it curbside for you to maintain social distancing. Or, you can order your favorite SkinMedica or SkinBetter Science products through our website at www.dermwellesley.com under “shop”. We also have gift cards available if you want to prep for being pampered after all of this.
We can’t wait to see you all soon. Stay healthy and stay connected with us. We will be thinking of you!
Your team at DermWellesley